The IBE puts passengers in control of their reservations. They can effortlessly book, modify, and cancel travel through personalized customer profiles.
Offer Airline Retail
The system supports additional products or fees such as baggage fees, special seat assignments, etc.
Watch Sold-Out Flights
Automatically link your flight schedule to a customer’s profile. This enables them to watch sold-out flights and provides an opportunity to purchase a seat if one becomes available.
Communicate instantly with your customers to update them of flight delays, cancellations, and any other changes that may affect their travel plans.
The IBE integrates with customer profiles to save and secure data for future travel booking and interactions.
Serve Your Customers’ Travel Needs Through an Intuitive, Web-based Agency Portal
Manage Passenger Reservations
Easily make, modify, and cancel a customer’s travel plans with the click of a button.
Smoothly make deposits into customer accounts.
Manage Customer Accounts
Hold reservations or pay using your customer’s on-account funds for seamless account management.
Control User Permissions
Differentiate management and user permissions for agency and corporate employees to control who can access private fares, how to handle payments, and manage bookings without use of the GDS. Streamline your workflow and save money doing so.
Manage Changes to Agency Profile
Updates made in the agency portal will automatically alert the airline and reflect your current business needs.